Last updated: March 2026
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or use our services
- Contact us for support or inquiries
- Subscribe to our newsletter or marketing communications
- Participate in surveys, contests, or promotional activities
- Submit feedback or reviews
This information may include your name, email address, phone number, company information, and any other details you choose to provide.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Send you marketing and promotional communications
- Monitor and analyze trends and usage patterns
- Detect, investigate, and prevent fraudulent activities
- Comply with legal obligations
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With your consent: When you explicitly agree to share your information
- Service providers: With third-party vendors who perform services on our behalf
- Legal compliance: When required by law or to protect our rights and safety
- Business transfers: In connection with mergers, acquisitions, or asset sales
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Portability: Request a copy of your information in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and improve our services. You can manage your cookie preferences through your browser settings.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Anpu Labs
Email: privacy@anpulabs.com
Phone: 855-601-9111
Address: Available upon request
11. SMS and Text Message Communications
If you opt in to receive SMS/MMS messages from Anpu Labs, we will use your mobile phone number solely for the purposes described in our SMS Terms & Conditions.
- Opt-in: You must expressly opt in via an unchecked checkbox on our website forms. We do not add phone numbers to our SMS list without your explicit consent.
- Message frequency: Message frequency varies. You may receive up to 4 marketing messages per month.
- Data rates: Standard message and data rates may apply based on your carrier plan.
- Opt-out: Reply STOP to any message to unsubscribe. Reply HELP for assistance.
- No selling of phone numbers: We will never sell or share your mobile number with third parties for their own marketing purposes.
Consent to receive SMS messages is never required as a condition of purchasing our services.
12. Automated and AI-Powered Communications
Anpu Labs develops and deploys AI-powered voice agents, outbound sales agents, and automated messaging systems as part of our products and services. When you consent to receive calls from Anpu Labs, those calls may include:
- Calls made using automated dialing technology
- Calls using artificial or prerecorded voice messages
- Calls delivered by AI voice agents trained on our business processes
We will only place such automated or AI-powered calls to individuals who have provided express written consent in accordance with the Telephone Consumer Protection Act (TCPA). Consent is obtained at the point of form submission through an unchecked, voluntary checkbox. Consent is not required as a condition of purchase.
If you receive a call from an AI system and wish to opt out of future automated communications, you may say "Stop" or "Opt out" during the call, or contact us directly at hello@anpulabs.com or 855-601-9111.
13. TCPA Compliance
Anpu Labs is committed to compliance with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and all applicable FCC regulations. Our compliance practices include:
- Obtaining express written consent before sending marketing text messages or placing automated/AI-powered calls to mobile numbers
- Maintaining auditable records of all consents, including the timestamp, form URL, and specific language shown at the point of consent
- Honoring all STOP and opt-out requests promptly
- Never requiring consent as a condition of service or purchase
- Registering our 10-Digit Long Code (10DLC) messaging campaigns with carriers in accordance with industry standards
If you believe you have received a communication from Anpu Labs in violation of the TCPA, please contact us immediately at privacy@anpulabs.com.
